Custom Glass Doors by Susan Reynolds
Custom Stained Glass Doors, Custom Glass and Entryways by Custom Glass Doors
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Shipping Information

Packing & shipping for your door or door assembly is no problem. We ship anywhere.

Our procedure is to collect half when we begin your order and the balance just prior to shipping. If your order includes a door, we will collect at the time we order the door. Since we must pay for your door upon order, we cannot cancel any order for a door.

Quantity Discounts, Packing and Freight Charges

For orders of less than 5 units, add $35 crating charge, freight FOB Houston.
For orders of 5 to 9 units, no crating charge, freight FOB Houston.
For orders of 10 or more units, no crating charge, freight paid.
Volume packing available upon request.

Damages in Shipment

All merchandise is securely packed and leaves our warehouse in good condition. We are not liable for damage or loss of merchandise once it has left our warehouse. If shipment shows outside evidence of damage or you suspect damage:

1. Do not alter the shipping container until the freight carrier has inspected them.

2. Call trucking company to file claim immediately.

3. Notify us.

4. Shortages or damages must be reported within 2 days.

5. Do not return any merchandise to us without our prior authorization.

6. Merchandise is fully insured by delivery company for 100% of value.

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Contact Custom Stained Glass Doors
Phone: 1-877-383-6677
Fax: 1-888-502-5301


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